We are committed to protecting personal and health information in accordance with applicable Canadian and Alberta privacy standards.
Last Updated: May 2026
Virtual Derm Clinic is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and virtual care services.
This policy is divided into two sections:
We collect and use health information to provide virtual medical care, manage clinic operations, communicate with you, and process billing where applicable.
Sensitive clinical images or medical information requested as part of care are submitted through secure clinical systems used by the clinic rather than through the public website.
You may request access to your medical records or request corrections to inaccurate information, subject to applicable legal requirements.
You may request limits on how we communicate with you or how your information is shared, where appropriate.
You may request information regarding disclosures of your personal health information as permitted by applicable privacy legislation.
A parent, legal guardian, or individual with appropriate legal authority may exercise these rights on your behalf where permitted by law.
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
We only share health information where necessary for medical care, clinic operations, legal obligations, or where consent has been provided.
We do not sell your personal health information or use it for third-party marketing purposes.
If you have concerns regarding your privacy or personal information, you may contact us directly or contact the Office of the Information and Privacy Commissioner of Alberta.
Submitting information through this website does not establish a physician-patient relationship until your case has been reviewed and accepted by a licensed physician.
This section describes how we collect and use personal information through our website and digital platforms.
We may collect information you voluntarily provide, including:
We may collect limited technical information automatically through cookies and analytics tools, including:
We may use personal information to:
Our website may use cookies, analytics tools, and similar technologies to improve website performance and functionality. You may disable cookies through your browser settings, although certain features of the website may not function properly.
We may use trusted third-party service providers to support website operations, analytics, communications, scheduling, and secure data processing. These providers are expected to maintain appropriate privacy and security standards.
We retain personal and health information only for as long as necessary to fulfill legal, regulatory, and operational requirements.
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy or your information, please contact:
Virtual Derm Clinic
Email: contact@virtualdermclinic.ca
Website: virtualdermclinic.ca
